Accessing your My Ancestry account allows you to explore your family tree, manage DNA results, and discover your heritage. Logging in is simple, safe, and essential for continuing your genealogy journey. This guide will walk you through every step of the login process.
Open your preferred browser and go to the official My Ancestry login page. Always ensure the website is secure with https:// to protect your personal data and DNA information.
Use your registered email and password to sign in. Make sure your information is correct and Caps Lock is off. After entering your details, click the "Sign In" button to access your account.
Once logged in, your dashboard displays your family tree, DNA results, and account settings. This is the central hub to manage all aspects of your ancestry data and records.
From the dashboard, navigate to "Family Tree" to add relatives, upload documents, or edit ancestor details. You can also collaborate with family members to enrich your genealogical records.
If you have taken an Ancestry DNA test, you can view your ethnicity estimates, DNA matches, and migration patterns. This information helps you discover connections with relatives worldwide.
My Ancestry uses encryption to secure your account. For added protection, enable two-factor authentication. Always log out on public computers to ensure your data remains private.
If you cannot log in, check your browser, clear cache, or reset your password using the "Forgot Password?" link. Ensure you are using the correct credentials associated with your account.
You can also log in using the My Ancestry mobile app available on Android and iOS. The app offers full access to your family tree, DNA results, and account management features.
Q1: How do I reset my password?
Click "Forgot Password?" on the login page and follow the instructions sent to your registered email.
Q2: Is My Ancestry login secure?
Yes, Ancestry uses advanced security protocols and encryption to keep your account and DNA data safe.
Q3: Can I log in on multiple devices?
Yes, your account can be accessed on multiple devices including computers, tablets, and smartphones.
Q4: What if I can’t access my family tree?
Ensure your subscription is active and that you are logged in with the correct account.
Q5: How do I contact support?
If login issues persist, reach out to Ancestry’s customer support for assistance with account recovery and troubleshooting.
Following these steps ensures seamless access to your My Ancestry account, allowing you to manage your genealogy records and explore your DNA connections securely and efficiently.